IT Support Technician

Cureero · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Siliguri, West Bengal
Work mode
Remote
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client needs an IT Support Technician to assist with technical issues remotely.

Apply now

About the role

Join our client as an IT Support Technician, where you will play a vital role in providing technical assistance to both clients and staff. This remote position is perfect for those who thrive on problem-solving and enjoy helping others navigate technology-related challenges.

Your primary duties will involve troubleshooting a variety of hardware and software issues, offering guidance on software usage, and ensuring thorough documentation of systems and processes. Collaboration with other IT professionals will be essential to maintain a seamless user experience.

To excel in this role, strong communication skills and a customer-focused mindset are crucial. If you are passionate about technology and eager to support others, this opportunity could be the perfect fit for you.

What you'll do

  • Troubleshoot hardware and software issues
  • Provide technical support
  • Maintain system documentation
  • Collaborate with IT team

What you'll need

  • Bachelor's degree in IT or related field
  • 1-3 years of technical support experience
  • Strong communication skills

Skills

Technical troubleshooting Customer service Problem-solving

Good to have

Familiarity with ITIL practices Knowledge of networking principles

Benefits

  • Flexible working hours
  • Health insurance
  • Professional development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Cureero never asks candidates for money.

Apply now

Questions about this job

What are the main responsibilities of an IT Support Technician?
You will troubleshoot technical issues, provide user support, and maintain documentation.
What qualifications are needed for this role?
A degree in IT or related field and experience in technical support are preferred.
Is this position fully remote?
Yes, this role is entirely remote.
What is the salary for this position?
The monthly salary ranges from INR 30,000 to INR 50,000.

Listing last updated

IT Support Technician

₹30,000–50,000 a month

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